Privacy Policy

This Privacy Policy explains what CounterClockwise ("CounterClockwise," "we," "us") collects when you use our website and app, how we use it, and the choices you have. By using CounterClockwise you agree to this policy.

Information we collect

• Account information — your name and email address when you create an account or sign in (including through Google or Apple sign-in, if you use them).
• Content you create — the recipes, meals, appliances, timings, notes and shopping lists you add to the app.
• Purchase information — when you buy lifetime access, our payment processor (Stripe) handles your card details. We do not see or store your full card number; we keep a record of the purchase (amount, date, your email and Stripe's transaction identifiers).
• Technical and usage data — standard information your device and browser send, such as IP address, device and browser type, and log data, collected by our hosting provider to run and secure the service.
• Local storage — the app stores small amounts of data in your browser (for example to keep you signed in and to work offline as an installed app).

How we use your information

• To provide the service — build your cooking schedules, save your recipes and plans, and sync them to your account.
• To process your purchase and give you lifetime access.
• To respond to your questions and provide support.
• To maintain, secure, debug and improve the service.
• To comply with legal obligations and enforce our terms.

How your information is shared

We do not sell your personal information. We share it only with service providers that help us run CounterClockwise:

• Base44 — hosts the app and stores your account and content on our behalf.
• Stripe — processes payments. Stripe's handling of your payment data is governed by Stripe's own privacy policy.
• AI processing — when you import a recipe from a link or pasted text, that text is sent to an AI model (through our hosting provider's AI gateway) to extract the recipe. Don't paste anything you consider sensitive.
• Legal and safety — we may disclose information if required by law, or to protect the rights, safety and security of our users or the service.

Data retention

We keep your information for as long as your account is active. When you delete your account, we delete your meals, recipes, appliances and purchase records and remove your account. Some limited records may be retained where required for legal, accounting or fraud-prevention purposes (for example, a record that a transaction occurred).

Your rights and choices

You can view and edit your recipes, meals and appliances at any time inside the app. You can permanently delete your account and associated data yourself from your Account page. Depending on where you live (for example the EU/UK under GDPR, or California under the CCPA/CPRA), you may also have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To make a request, contact us at support@counterclockwise.app.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

CounterClockwise is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

International users

We operate the service from the United States, and your information may be processed there and in other countries where our service providers operate. Those countries may have different data-protection laws than your own.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date above, and for significant changes we'll provide a more prominent notice.

Contact us

Questions about this policy or your data? Email us at support@counterclockwise.app.